CPS Update



CPS continues its commitment to our community and we stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you experience financial hardship and need payment assistance, we urge you to call us at (210) 353-2222 to set up a payment plan. Late fees are waived for customers who make timely payments as part of a payment plan established during the period of suspended disconnects that is currently in place due to the COVID-19 pandemic. We can also help you determine if you qualify for Assistance Programs that are available to supplement utility bill payments for qualified participants. Remember we will NEVER call you and demand payment or threaten disconnection – but scammers will. So don’t be fooled by them.