Emergency Communications

Emergency Alert System (EAS):

The Emergency Alert System (EAS) is an alert tool that can rapidly disseminate emergency information to the general public and can be initiated by local, state and federal officials. A national EAS alert may be activated during a national crisis by the President of the United States. A local EAS alert may be activated in response to local events such as severe weather, floods, industrial accidents, civil disorders, or any event that poses a danger to life or property.

Amber Alert:

The Amber Alert is part of the EAS system and is initiated by law enforcement. The EAS utilizes radio and television broadcasters to relay emergency information to residents. These messages interrupt programming on local television and radio stations and provide viewers and listeners with warnings and instructions on how to react in the event of an emergency.

Accessible Hazard Alert System (AHAS):

This system provides accessible alert messages to registered residents who are deaf, blind, hard of hearing, or deaf/blind. AHAS subscribers will receive an accessible alert message in American Sign Language (ASL) and English voice and text. Messages can be sent to internet and video capable computers, cell phones, smart phones, tablets, laptops, and wireless braille readers. For more information and to register please visit: https://sat.ahasalerts.com.register.aspx or call 3-1-1

State of Texas Emergency Assistance Registry (STEAR):

The State of Texas Emergency Assistance Registry (STEAR) is a voluntary registry that provides local emergency management and first responders with information related to your needs during an emergency.

Who should Register:

• People with disabilities
• People who are medically fragile
• People with access and functional needs such as:
  • People who have limited mobility
  • People who have communication barriers
  • People who require additional medical assistance during an emergency event
  • People who require transportation assistance
  • People who require personal care assistance

How to register for alerts:

• Register online at STEAR.tdem.texas.gov
• Dial 2-1-1
• Obtain a mail-in form at tdem.texas.gov/wp-content/uploads/2019/08/TDEM-21-Form.pdf

Emergency Notification System:

The emergency Notification System (ENS) is another mass notification service available to emergency management officials. During an emergency or disaster, it enables local authorities to contact affected individuals in a specific area within minutes via landlines, cell phone, text, and e-mail. An ENS message is delivered, providing warning and instructions for residents. There are currently three counties participating in this program, Bexar, Guadalupe, and Comal. For more information and to register for this service visit: www.saoemprepare.com/AlertSA

[logos on screen for the San Antonio Office of Emergency Management and Deaf Link ]